Privacy Policy

1. Introduction

Welcome to **Jisnu CRM** (referred to as "we", "us", "our", or "the App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website, CRM dashboard, and our services.

2. Information We Collect

When you use Jisnu CRM, we collect data required to provide our platform integration services:

• Account Credentials: Basic details provided during signup.
• Google API Integration Data: If you connect your Google Business Profile or Google Ads accounts, we securely retrieve location profiles, reviews, campaigns, ad groups, budgets, and keywords.
• WhatsApp API Integration Data: Message payloads, templates, and contact lists to enable automated replies and chat routing.

3. How We Use Google User Data

Jisnu CRM's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use this data only to:

• Display campaigns, budgets, ad groups, and keywords for editing inside the CRM.
• Display and draft replies to customer reviews.
• Analyze campaigns with AI tools to offer bid and optimization suggestions.

We do not sell your Google User Data or use it for personalized advertising.

4. Data Storage and Security

All Google Ads OAuth access and refresh tokens are encrypted in transit and at rest in our secure database. Access is strictly limited to authorized organization workspace accounts only.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at **support@jisnudigital.com**.